Frequently asked questions

Over-the-counter medicines can be ordered directly. Prescription medicines (Schedule H, H1 and X) require you to upload a valid prescription, which our registered pharmacist verifies before dispatch.

We show the price per tablet, per ml or per unit — not just the pack price — so you can compare brands fairly. A cheaper-looking pack is not always cheaper per tablet, and we make the real per-unit cost clear.

We deliver across India through our logistics partner, subject to PIN-code serviceability, which you can check at checkout. We do not ship internationally.

For medicines you take regularly, we can email you shortly before your supply is likely to run out, based on your last order, so you can reorder in time. You can turn reminders off any time in your account settings.